What´s new
Application for the KfW Student Loan only until 15.02.2021
Rooms in our student residences
Menus, Day care centres
The company
Important information for international students:

Application for the KfW Student Loan only until 15.02.2021!

Infos Coronavirus

Current information, FAQ's and other useful information in the Corona crisis

Counselling Centre Accommodation

We’ll answer your questions relating to housing and residence.

Online application

The admission application for our student residences is available here.

Halls of residence

Click here to see the locations of the individual properties.

FAQ's Social Counselling and Study Financing

FAQ's Tenant in one of Studierendenwerk´s student residences

You can find our information sheet on the mitigation of the financial emergencies caused by the Corona pandemic here.


Bridging Aid for Students in Financial Emergency Situations

Current information on the Bridging Aid for Students in Financial Emergency Situations can be found here.

Hamburg Corona Emergency Loan for Students

All information on the Hamburg Corona Emergency Loan for Students can be found here.

Our service times

Please contact us by phone or email, we have extended our service hours for you (see contact information for student finance, contact information for the Social & International Advisory Centre).


Our Advisory Centres for Financing your Studies, Housing, Social & International Affairs and BAföG offices in Grindelallee and Nagelsweg, the Office for HVV Semester Tickets and the Office for Examination Scholarships for International Students will be closed to visitors from 16.03.2020 until further notice. 

cafeterias and cafés

The Schlüters (Pizza & More), Cafeteria Studierendenhaus, Cafeteria Harburg, Pizzabar Harburg, the Café Student Affairs and the Café Finkenau is open for guests again.

The café shop Blueberry, Café-Shop Geomaikum, Campus Café, Café HCU (for HCU staff), the Campus FoodTruck, Café insgrüne Botanischer Garten, Café CFEL, Café Bucerius Law School, Cafeteria Armgartstraßeand Café am Mittelweg are open in the to go sales.

You can find more information here.


Due to recent events, not all cafeterias and cafés of the Studierendenwerk are open at the moment.


Support and advice for parents









  • who need support and advice in difficult situations
  • for those family crises that may arise in this particular and difficult situation or
  • who simply need a conversation with someone from outside the home, can contact our parent counselling service, Ms. Lizzi Christensen.
  • who are worried about their existence, how to proceed etc. please contact our Social & International Counselling Centre International Counselling Centre by email or telephone. We have extended our counselling hours for you.

Semester ticket contribution

Deadline extension: Deadline for submitting the application of reimbursement of the semester ticket fee has been postponed from 31.03. to 30.04.2020



Further information and hotlines

The Hamburg Senate has created a page with the most important FAQs on many topics related to the coronavirus in Hamburg. Additional information in English can be found here.


If you suspect you have been infected with the coronavirus, contact medical 116 117 or your local health department.


If you have further questions or are unsure, call the Corona Hotline of the city of Hamburg: 040 - 428 284 000


In order to best protect yourself from an infection with the coronavirus, we have created a poster with the most important protective measures.



Because of Corona, many families stay at home, and conflicts may increase. Those affected can find help at these telephone numbers. Important telephone numbers for problems and conflicts at home:

  • "Number against sorrow" for children and young people: 116 111
  • Parent telephone: 0800 111 0550
  • nursing telephone: 030 2017 9131
  • "Pregnant women in distress" help line: 0800 404 0020
  • Help telephone "Violence against women": 0800 011 6016

Further information and links

Further information on how to protect yourself and what to do if you suspect an infection as well as general information about the coronavirus can be found here: 




Zwanzigste Verordnung zur Änderung der Hamburgischen SARS-CoV-2-Eindämmungsverordnung (06.11.2020)
[Twentieth Regulation amending the Hamburg SARS-CoV-2 Containment Ordinance - 06.11.2020]


Discussion between Chancellor Merkel and the heads of government of the federal states on the coronavirus (22.3.2020)








General disposition of the Hamburg Senate (from 16.03.2020, initially valid until 16 April 2020 inclusive)


Agreement between the Federal Government and the Heads of Government of the Federal States in view of the corona epidemic in Germany (16.03.2020)


Corona-Podcast of the NDR


A list of risk areas can be found here





Studierendenwerk Hamburg

Von-Melle-Park 2

20146 Hamburg

Telephone: +49 / 40 / 41 902 - 0

Fax: +49 / 40 / 41 902 - 6100


Office hours

Mon - Thu 9.00 am - 4.00 pm

Fri 9.00 am - 1.00 pm

  • BeSt – Counselling Centre for Course Financing

    BeSt – Counselling Centre for Course Financing

    Get studying! The BeSt offers advice on all major course financing instruments: BAföG (German law on higher education grants), scholarships, education loans, student loans, other loans.

  • BeSI – Counselling Centre for Social & International Affairs

    BeSI - Beratungszentrum Soziales & Internationales

    Confidential and free counselling for social, personal and financial matters