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Studierendenwerk Hamburg
Anstalt des Öffentlichen Rechts

Managing Director: Jürgen Allemeyer

Von-Melle-Park 2
20146 Hamburg

Tel  040 / 41 902 - 0
Fax 040 / 41 902 - 6100


Sales tax ID: DE118509889

Concept and Design




Studierendenwerk Hamburg

Legal information on liability / Disclaimer

The Hamburg Studierendenwerk strives to ensure the information presented on this website is accurate and up to date, though errors and ambiguities cannot be totally discounted. The Hamburg Studierendenwerk thus makes no guarantee that the information provided is current, accurate, complete or of adequate quality. The Hamburg Studierendenwerk is not liable for material or immaterial damages caused by using or not using the information on this website, unless it is proven to have acted with deliberate intent or gross negligence. The Hamburg Studierendenwerk reserves the right to change, amend or delete parts or all of the website, or to temporarily or permanently cease publication, without notice.

Responsibility for "external content", e.g. which is provided through direct or indirect links to other providers, requires full knowledge of illegal or criminal content. The Hamburg Studierendenwerk has no control over external content and bears no responsibility for it. The Hamburg Studierendenwerk is not aware of any illegal or offensive pages on the linked sites run by external providers. If, however, such content is found on these sites, the Hamburg Studierendenwerk expressly dissociates itself from this.

Mandatory information as per Section 36 VSBG

We do not participate in settlement proceedings before a consumer arbitration service. The act on alternative settlements in consumer matters (VSBG) requires us, however, to advise you a relevant consumer arbitration service: General consumer arbitration service at the Zentrum für Schlichtung e.V., Strassburger Str. 8, 77694 Kehl.

Privacy policy for online meetings, conference calls, webinars via "Zoom" of Studierendenwerk Hamburg AöR


We would like to inform you in the following about the processing of personal data in connection with the use of "Zoom".

**As a general information pelase note that an English translation of texts is provided as a matter of service only. The German version of all relevant texts is the only legally binding version.**


Purpose of processing

We use the "Zoom" tool to conduct telephone conferences, online meetings, video conferences and/or webinars (hereinafter: "Online Meetings"). "Zoom" is a service of Zoom Video Communications, Inc. which is based in the USA.


Responsible person

The person responsible for data processing directly related to the execution of "online meetings" is

Studierendenwerk Hamburg AöR
Von-Melle-Park 2
20146 Hamburg
Phone: +49 (40) 41902 - 0

Note: If you access the "Zoom" website, the provider of "Zoom" is responsible for data processing. However, calling up the Internet site is only necessary for the use of "Zoom" in order to download the software for the use of "Zoom".

You can also use "Zoom" if you enter the respective meeting ID and, if necessary, additional access data for the meeting directly in the "Zoom" app.

If you do not want to or cannot use the "Zoom" app, the basic functions can also be used with a browser version that you can also find on the "Zoom" website.


Which data is processed?

Different types of data are processed when using "Zoom". The extent of the data also depends on the information you provide before or during participation in an "online meeting".

The following personal data are subject to processing:

User information: first name, last name, telephone (optional), e-mail address, password (if "Single-Sign-On" is not used), profile picture (optional),
Department (optional)

Meeting metadata: Topic, description (optional), participant IP addresses, equipment/hardware information

For recordings (optional): MP4 file of all video, audio and presentation recordings, M4A file of all audio recordings, text file of online meeting chat.

When dialing in by phone: information on incoming and outgoing phone number, country name, start and end time. If necessary, further connection data such as the IP address of the device can be saved.

Text, audio and video data: You may be able to use the chat, question or survey functions in an "online meeting". To this extent, the text entries you make are processed in order to display and, if necessary, log them in the "online meeting". In order to enable the display of video and the playback of audio, the data from the microphone of your terminal device and from any video camera of the terminal device will be processed for the duration of the meeting. You can switch off or mute the camera or microphone yourself at any time using the "Zoom" applications.

In order to participate in an "online meeting" or to enter the "meeting room", you must at least provide information about your name.


Scope of processing

We use "zoom" to conduct "online meetings". If we want to record "online meetings", we will inform you transparently in advance and - if necessary - ask for your consent. The fact of the recording will also be displayed in the "Zoom" app.

If it is necessary for the purpose of logging the results of an online meeting, we will log the chat content. However, this will not be the case in the re-gel.

In the case of webinars, we may also process questions asked by webinar participants for the purposes of recording and follow-up of webinars.

If you are registered as a user at "Zoom", reports of "onli-ne meetings" (meeting meta data, telephone dial-in data, questions and answers in webinars, survey function in webinars) can be stored at "Zoom" for up to one month.

Automated decision making in the sense of Art. 22 DSGVO is not used.


Legal basis of the data processing
As far as personal data of employees of the Studierendenwerk Ham-burg AöR are processed, § 26 BDSG is the legal basis for data processing. If, in connection with the use of "Zoom", personal data is not required for the establishment, execution or termination of the employment relationship, but is nevertheless an elementary component in the use of "Zoom", Art. 6 Para. 1 lit. f) DSGVO is the legal basis for data processing. In these cases, we are interested in the effective implementation of "online meetings".
In addition, the legal basis for data processing in the conduct of "online meetings" is Art. 6 para. 1 lit. b) DSGVO, insofar as the meetings are conducted within the framework of contractual relationships.
If no contractual relationship exists, the legal basis is Art. 6 para. 1 lit. f) DSGVO. Here too, we are interested in the effective implementation of "online meetings".


Recipient / passing on of data
Personal data that is processed in connection with participation in "online meetings" is generally not passed on to third parties, unless it is specifically intended to be passed on. Please note that the contents of "online meetings" as well as personal meetings are often used to communicate information with customers, interested parties or third parties and are therefore intended for disclosure.
Other recipients: The provider of "Zoom" necessarily obtains knowledge of the above-mentioned data, insofar as this is provided for in our contract processing agreement with "Zoom".


Data processing outside the European Union
"Zoom" is a service provided by a provider from the USA. Processing of personal data is therefore also carried out in a third country. We have concluded an order processing contract with the provider of "Zoom" which complies with the requirements of Art. 28 DSGVO.
An appropriate level of data protection is guaranteed on the one hand by the conclusion of the so-called EU standard contract clauses. As a supplementary protective measure, we have also configured our Zoom in such a way that only data centers in the EU are used for "online meetings".


Data protection officer
We have appointed a data protection officer.
Every person concerned can contact datenschutz@studierendenwerk-hamburg.de at any time with all questions and suggestions regarding data protection.
As data protection officer is appointed:
Gabriele Paulsen - glp consulting


Your rights as a data subject

You have the right to be informed about the personal data concerning you. You can contact us for information at any time.

In the case of a request for information that is not made in writing, we ask for your understanding that we may require you to provide evidence that proves that you are the person you claim to be.

Furthermore, you have the right to correction or deletion or to limitation of the processing, as far as you are legally entitled to do so.
Finally, you have the right to object to the processing within the scope of the statutory provisions.

You also have a right to data transferability within the framework of data protection regulations.


Deletion of data

As a matter of principle, we delete personal data when there is no need for further storage. A requirement can exist in particular if the data is still needed to fulfil contractual services, to check and grant or to ward off warranty and guarantee claims. In the case of legal storage obligations, deletion only comes into consideration after expiry of the respective storage obligation.


Right of appeal to a supervisory authority

You have the right to complain about the processing of personal data by us to a data protection supervisory authority.

Amendment of this data protection notice
We will revise this privacy policy in the event of changes in data processing or other occasions that make this necessary. You will always find the current version on this website.
Status: 13.11.2020