What´s new
Cafeteria Studierendenhaus, Harburg + Cafés now open
Accommodation
Rooms in our student residences
Quicklinks
Menus, Day care centres
The company
Cafés/Foodtruck/Schlüters open

We´re open again: Schlüters (Pizza and More), Cafeteria Studierendenhaus, Cafeteria Harburg, Café Student Affairs, Café Finkenau, Café CFEL, Café-Shop Geomatikum, PizzaBar Harburg, Café BLS now open for guests and delicious to-go in Café-Shop Blueberry, CampusCafé, Foodtruck, Café insgrüne Botanischer Garten and Café am Mittelweg. All other refectories are currently closed.

Infos Coronavirus

Current information, FAQ's and other useful information in the Corona crisis


Counselling Centre Accommodation

We’ll answer your questions relating to housing and residence.

Online application

The admission application for our student residences is available here.

Halls of residence

Click here to see the locations of the individual properties.


The Hamburg Studierendenwerk is an inter-university service provider for Hamburg students and universities. Its official, legal task (law on the Hamburg Studierendenwerk, Studierendenwerk Act (StWG) dated 23/6/2005) is to offer counselling and other social and financial services, thereby adding a social dimension to research and teaching as a key component of successful university policy.

Our quality policy

Our services promote equal opportunities for students.

· We allow for their budget by incorporating social aspects into pricing.

· We advise students on social, personal and financial issues.

· We support students if their funds are not sufficient.

A high level of customer satisfaction is important to us.

· We gear our work around our customers’ expectations and needs.

· We constantly increase customer satisfaction.

We improve the quality of our products, processes and services.

· We stand for contemporary products and services with a reliable quality.

· We respond flexibly to changing requirements, further develop tried-and-tested products, services and processes, and act with foresight.

We work responsibly and in a financially successful manner.

· We use business instruments to optimise our work.

· We remember to protect the environment and resources when creating our processes and making investment decisions.

We use a quality management system we can continuously develop.

· We focus on the process-oriented ISO 9001 model.

· We ensure process and quality goals are achieved, and internal and external standards are observed and upheld.

All employees have a crucial bearing on the quality of our work.

· We support the skills, dedication and involvement of all employees.

· We make responsibilities and decisions transparent, and ensure all employees receive the necessary information.

· All employees pursue a common goal:

Quality is our most important product!

Conservation

 The Studierendenwerk has been taking measures to protect the environment for over 20 years.


These include:

Preventing waste by introducing reusable systems for crockery and packaging


·Waste separation and recycling

·Installing water-efficient fittings and energy-efficient lights at student residences

·Using recyclable paper

·Using Transfair coffee

Studierendenwerk recognised in accordance with the EU bio directive

The Hamburg Studierendenwerk has been verified and recognised in accordance with the EU bio directive.
View certificate

Our philosophy is to set trends and promote innovations for the future, and our goal is to combine profitability with environmental friendliness. The “Prüfverein Verarbeitung ökologischer Landbauprodukte e. V.” awarded us the EU bio directive seal to sell our organic menus.



Alternative eating on campus

Our aim is to act as pioneers, including when it comes to using alternative products in the students’ food.

The following examples provide an insight into the quantities of goods used at our cafeterias and cafés/bistros:

·approx. 12,900 kg of TRANSFAIR coffee

·approx. 13,800 pots of TRANSFAIR tea


Part of the ÖKOPROFIT club since 2002/03
Please read our ÖKOPROFIT flyer.

UmweltPartnerschaft Hamburg

Environmental guidelines.

Contact

THE STUDIERENDENWERK HAMBURG WILL BE CLOSED FOR VISITORS FROM MARCH 16TH UNTIL FURTHER NOTICE. PLEASE CONTACT US BY PHONE OR E-MAIL.

Studierendenwerk Hamburg

Von-Melle-Park 2

20146 Hamburg

Telephone: +49 / 40 / 41 902 - 0

Fax: +49 / 40 / 41 902 - 6100

info@studierendenwerk-hamburg.de

Office hours

Mon - Thu 9.00 am - 4.00 pm

Fri 9.00 am - 1.00 pm

  • Where can your children be looked after at flexible times?

    Our Casper afternoon care facility is located at the Von-Melle-Park campus at the University of Hamburg, while the family room of the IT faculty is located at the Stellingen campus ...